Server Management - Server Security - Server Migration

ActiveServers is one stop for Server Management, Server Security, and Server Migration. We are providing Linux Server and Windows Server admins for your company. These are specialized in delivering 24x7 technical Linux Server Support and Windows Server Support along with the white label service for your convenience.

Server Setup

For Small Business


One Time
  • Linux Server Setup/Windows Server Setup
  • Control Panel Setup
  • Apache/Nginx Setup
  • PHP versions and extentions
  • phpMyAdmin
  • FTP and Webmail solution
  • Hostname Setup
  • Basic Security Tools
  • IIS manager - Windows OS
  • SQL express - Windows OS
  • Backup Schedule Daily/Weekly*
  • Step by Step Guidance*

Server Optimization

For Hosting Company


  • Implement Server Security
  • Implement Server Optimization
  • Apache Server Optimization
  • IIS Server Optimization
  • MySQL Server Optimization
  • Firewall and SSH rules
  • Spam Control
  • Patching and Hardening
  • Caching and Gzip Compression
  • Reduce latency with a CDN
  • 3 Tickets Support After Service*
  • Disk analysis*

Server Management

For Development Company


  • Implement Server Security
  • Apache and MySQL Optimization
  • Firewall and SSH rules
  • Spam Control
  • Patching and Hardening
  • Server and MySQL fine-tuning
  • Panel Optimization
  • Backup Schedule and Recovery Plan*
  • Premium Support
  • Optimization with Developers
  • 60 Tickets/Month with 4 hours SLA*
  • Disk space analysis*

Linux Server Management

We at Active Servers are among one the companies that provide Linux server support services and Linux Server Management. We have a strong base of satisfied and happy customers who have bestowed their trust in our services over the years!

We provide the best Linux server management solutions in India for Linux Operating Systems including Amazon AWS and Google Cloud. We provide Linux server support for a hosting control panel such as cPanel, Plesk, DirectAdmin, or Virtualmin as well as servers running without a web hosting control panel. Our expert guarantees quick solutions to all server security issues. They find out the root causes of your server's poor performance and ensure prompt resolution for maximum uptime because a slow server can down your website.

Our server management service gives you peace of mind and keeps you focused on growing your business. We Design Server Backup Solutions & Backup Strategies and ensure scheduled / unscheduled server backup as per the backup plan. With us, you can rest assured about the installation and configuring of Operating Systems, Application Software. We manage disk utility, connection monitoring, user profile creation, and user rights management.

There are many reasons for server failures - configuration errors, hardware issues, and more. With years of expertise and advanced methods of troubleshooting, our experts quickly discover the root cause of errors, and downtime and implement improvements that prevent the recurrence of issues.

Windows Server Management

Active Servers is one of the web hosting companies in India that offers Windows Server Management and support services. Over the years, we have earned the trust of a large number of contented and contented customers!

We offer the best server management solutions for Windows in India, including Google Cloud and Amazon AWS. We offer Windows server support for servers that use a hosting control panel like Plesk and servers that do not. All server security issues will be resolved quickly by our specialist. They determine the underlying causes of your server's poor performance and guarantee prompt resolution for maximum uptime, as a slow server can cause your website to be unavailable.

As a result of our Windows server management service, you can remain focused on expanding your business. We create strategies and solutions for server backup and guarantee scheduled and unscheduled server backups in accordance with the backup plan. Operating systems and application software installation and configuration are our specialty. We mange disk utility, connection checking, client profile creation, and user rights management.

There are many reasons behind server failure which includes configuration errors, hardware issues, and more. Our experts will quickly identify the root cause of errors and downtime and implement improvements to prevent recurrence thanks to advanced troubleshooting techniques and years of experience.

cPanel Support

Cpanel hosting panel is one of the most popular Linux-based graphical interfaces which lets you easily manage your website and hosting the account. Active Servers provide Cpanel support in various issues which includes the following: Cannot log into my cPanel account SSL Certificate related issues Permission Errors and Apache Error, PHP limit issues Database limits, Database not working, or Roundcube database error DNS pointing, Name Servers, Antivirus installation Plugin issues and many more issues related to Cpanel server support. Thus, The team at Active Servers is always available to answer any questions you may have, and they are dedicated to providing the highest level of cPanel server support to ensure your website is always running smoothly.

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Plesk Support

The Plesk hosting panel is the leading secure WordPress and website management platform. Active Servers is proud to offer Plesk support for all of our clients. As the leading provider of web hosting and server management services, we understand how important it is to have a reliable and capable team on hand to help you with your website and server needs. We provide Plesk support for various issues like Nginx / Apache configuration, license key DNS records and other DNS issues PHP and database limit Antivirus installation extension installation Firewall configuration ASP.NET settings, Node.js setup, MSSQL setup Docker configuration Backup planning Spam issues and many more. We offer 24/7 support and our team is always available to assist you with any questions or concerns you have for Plesk support.

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FastPanel Support

FastPanel Hosting Panel is known as a best open source web hosting control panel. FastPanel Hosting Panel combines high functionality and easy server management. It makes server management simple and doesn't need any special technical skills. Fastpanel is a powerful and easy-to-use control panel that allows users to manage their websites and hosting accounts with ease. Active Servers provides Fastpanel support in various issues like: Bind, Antivirus configuration PHP versions and PHP extension Backup planning SSL Certificate issues Firewall setup, WordPress website setup, Database limit and configuration Whether you're new to web hosting or you're an experienced user, our team of experts is always here to help you make the most of your hosting account with Fastpanel. So why wait? Contact us today to learn more about our Fastpanel support and take your web hosting to the next level!

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Server Security

Server security is an important part of any business.

It is important to keep your server as secure as possible so that you don't have to worry about it being compromised or shut down. If your server does get compromised, it can cause a lot of problems for your business. Active Servers is a leading provider of server security support, offering a range of services to help keep your servers safe and secure. For Server security, Active Servers follows some of the common practices which include: Use SSH Keys Authentication Change the SSH port, Disable port 25, and allow ports and block other ports as per the services User-paid security tool Use SSL Certificate Plan your backup server Monitor the server using some tools Change password from time to time With Active Servers’ server security support, clients can rest assured that their websites are in good hands and that they have the support they need to succeed online.

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Server Trouble Shooting

Server Trouble Shooting is the process of identifying and resolving problems with a server. It helps prevent downtime, which can be costly, and improves the performance of your website.

ActiverServers provides Linux Server Support and Windows Server Support to resolve any server-related issue. There could be any issues such as boot-related issues, login issues, investigating network and hardware-related issues. Do not worry about all of them; we are here to provide you with service support.

Server troubleshooting is a very important part of the IT team's job. It is important to have a system that can be easily and quickly repaired, as well as one that can withstand any kind of problem that may arise without fail. The best way to fix a server issue is by having someone on hand who knows how to fix them properly and efficiently. The more knowledge one has about computers, the more likely they are going to be able to fix any issue one encounters quickly and effectively.

Our technical experts are available 24x7 to assist you with server troubleshooting. You are just one click away.

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Server Backup

Active Servers is a leading provider of backup solutions that offer peace of mind and protection for your valuable data. With the increasing risk of cyber threats and natural disasters, it is more important than ever to have a reliable backup system in place. Data backup is a requirement that is specific to each business; We are here to help you to assist on what an enterprise backup and recovery solution would look like for your business and answer any questions you may have. Active Servers provides a range of backup solutions and backup options that suit different needs and budgets including daily, weekly and monthly backups.

In order to reduce the amount of data lost between backups, copies of backups are made consistently and regularly for the best results. When recovering from a backup, there is a greater risk of data loss the more time passes between backup copies. The flexibility to restore to a point in time unaffected by data corruption or malicious attacks is provided by keeping multiple copies of the data. Active Servers configure backup solutions to fit a variety of needs, ranging from simple file backups to complete system backups.

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Server Solutions -Frequently asked questions


No, it is not required, you can buy Server Management Services for the VPS from ActiveServers or VPS purchased from any provider.

We offer additional discount on our VPS plans if you buy a VPS from ActiveServers with Server Management Service.

Yes, we will perform a security audit of your server, change the password of your server, check SSH keys, check active logged in sessions and recent failed logins, DDoS attacks on the server and scan your entire server with leading anti-malware tools.

In addition, we recommend that you back up your important data so that in case of any data being deleted by a hacker, we can restore your important data. You can check and buy backup server plans here.

In Server Management, if VPS hosting is purchased from Active Servers, we not only take care of the its availability, but we also manage the security, core upgrades, maintenance, installing any PHP versions, extensions, etc.

In unmanaged VPS hosting, the client needs to perform all the server responsibilities such as updates, installing any PHP versions or extensions and other tasks so that the client must have the technical expertise or a server administrator to manage server. Managing the servers yourself requires time and technical expertise. We do not recommend unmanaged/self-managed VPS hosting to clients who do not have technical expertise; In such a case, managed or semi-managed VPS is the best solution. We provide semi-managed support to all our VPS plans at no extra cost or server management can be add as addon so client need not worry about anything server related.

You can directly contact our linux server support and windows server support team by creating a ticket here. You also have the option to contact the support team via email.

However, in case of errors related to the site code or due to application compatibility please contact your web developer.

We do not provide support for any web-development issues, website updates (such as WordPress or any CMS updates). For any site code or application compatibility issue please contact your web developer.

Yes. We can configure DKIM, SPF and DMARC for domain names to increase email delivery rates. However, we recommend you to purchase Microsoft 365 or Google Workspace email for maximum email delivery. You can check and purchase Microsoft 365 or Google Workspace email plans here.

ActiveServers securely accept payments via debit cards, net banking payments, digital (UPI) and mobile wallets, mobile payments, bank transfers and PayPal.

Yes, you can contact our linux server support / windows server support team by creating a Ticket. our linux server support / windows server support team will analyze your server disk usage and find out which file/directory is using the most space and help you to remove unnecessary data from your server.

Yes. All data in our ticketing system, for example, logins and passwords you provide to us is protected. In addition, our ticketing portal is secured with the firewall. You can change any password you have given to us after the initial server setup/management is complete.

We recommend avoid saving your server password on browser password manager, login to server from private window of web browser instead of normal window of web browser, do not login to server using mobile browser or mobile internet, always login from PC systems and broadband Internet, and do not share server password over chat or call.

You can create 30 tickets per month. In most cases our customers raise no more than 30 support tickets per month. However, after 30 tickets, you will have to pay an additional Rs 200 per ticket.

On average tickets are answered within 1 - 2 hours, depending on the existing tickets.

Well, it depends. You can purchase one of our backup servers and make a support request, when ordering your server management service, our technical team will schedule a backup for your server.

It is basic that you keep a backup for your important data. We suggest you take an automatic backup to another drive, so even in the case of a disk failure, we can restore your server data. However, if you can't afford the downtime and your data is very important, you can buy another server with similar configuration and similar control panel (usually most servers use control panel like plesk) and take automatic daily backups on it so you can change DNS and go is live again within minutes.

No, we don't charge any additional cost for migrating up to 2 servers* (from cPanel, Plesk as well as from non-control panel servers), in most cases our clients migrate their servers in 2-4 years. Our technical team will review both servers and guide you properly. For migration help, contact our technical team here.

However, in case of errors related to the site code or due to application compatibility please contact your web developer.

We process the server migration into 4 steps.

Step 1: Once the access is given to both the servers (source server and destination server), we migrate all the data from the source server to the destination server without making the new server live immediately.

Step 2: After all the data is migrated, we'll ask you to test your website's data on the new server, plus we'll point 1 website DNS to the new server to check that things are OK.

Step 3: Now, when you confirm that all data is OK, we will ask you the time and date to go live with the new server, preferably in the mid-night or on weekends when traffic and load on the server are low.

Step 4: At that point, we resync files and databases that were modified or recently added after the migration, so no data will lose since the initial migration. Also, we can change the DNS TTL (time to live) for all your domains to 10 minutes for at least 24 hours before going live with your new server. Therefore, it will not be caching your domain DNS for more than 10 minutes and IP changes will be reflected very fast after migration.

Yes, we will check if any service is stuck or down like Apache and MySQL so we restart the service but if the server is also down then in that case if you have provided us your VPS provider details, we will sign-in to the portal and check if there is any open ticket related to complaint of abuse or any billing due. If there is a complaint of abuse, we will ask your provider to un-suspend/start your VPS to investigate the issue and then we will take necessary actions to resolve the abuse complaint or if billing is due, we will inform you to clear the due.

Yes, we make every possible effort (which could be within reach) to resolve the issue during an emergency without your availability. We also request all our clients to give us a contact that we might need for a billing issue, or any emergency that we cannot resolve without your help.

Yes. We can fine-tune and optimize Apache, and NginX web servers for plesk and cPanel VPS or VPS without control panel. You can ask our technical support team anytime to fine-tune and optimize Apache, and NginX web servers and they will perform best as per the server configuration, server load, how many requests per second, etc.

Yes. We can fine-tune and optimize MySQL and MariaDB database servers for plesk and cPanel VPS or VPS without Control Panel. You can ask our technical support team anytime to fine-tune and optimize MySQL and MariaDB database servers and they will perform best according to the server configuration, how large the tables are, how many database queries executed per minute, etc.

Yes, we can solve as long as the problem is from the server side, if the problem is from the development side, then the web developer has to take care of it.

Yes, we can install Let's Encrypt or a paid SSL certificate for your domain, even if your server runs without a control panel.

Yes. We offer you a discount if you pay annually. Please contact our team here(link) for discount details.

You will also get additional discount on VPS plans if you buy a VPS from ActiveServers with Server Management Service.

We recommend you to configure CDN and Nginx web server to improve your website loading time but for any optimization from the coding side, web developer has to take care of it.

Nginx is the leading web server in serving static content and it's open-source web server. Nginx is 2.5 times faster than Apache. Nginx is a HTTP and reverse proxy server. Netflix,, FastMail.FM, all are running on Nginx.


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Email Support

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